— FAQ —

HOW DO I PLACE MY ORDER
Your orders can be placed quickly and easily via our website. Just add the products you would like to purchase to your cart and proceed to checkout. After providing the necessary information, you can finalize your order and look forward to receiving your contemporary art and design pieces. We will inform you by email about each step of your order status until it is in your hands.
WHERE ARE ALL PRODUCTS MADE
All of our products are made around Europe by different brands, artists, and designers you can always check the origin of the product you would like to purchase in a product description.
HOW CAN I RETURN AN ITEM
If you are not satisfied with your purchase please return items in a new condition within 30 days to the address indicated on a Shipping Label. Please note: made-to-measure items can not be returned. Read full terms & conditions here  
HOW CAN I CANCEL MY ORDER
To cancel your order you must notify VVOVVA in writing of your wish to cancel the contract for your entire order within 7 working days of receiving your items: [email protected]. Read full terms & conditions here  
WHY DO SOME PRODUCTS ONLY SHOW THE 'REQUEST A QUOTE' OPTION
You can send us an inquiry 'request a quote' for certain works. This allows you to contact both the manufacturer and VVOVVA. You will receive a tailored price according to your location and order amount. The final word is still after you — you will need to confirm the final order and only then proceed to checkout.
HOW GOOD IS THE QUALITY OF PRODUCTS REPRESENTED BY VVOVVA
Artists, designers, and VVOVVA ensure the quality of the products. Each piece is varied by its manufacturing technique and it can be a one-of-a-kind, handcrafted, or mass-produced item. Please make sure to check the description of each product to know more.
HOW CAN I PAY FOR MY ORDER
We currently accept most major credit and debit cards. We want to make your shopping experience secure and convenient for you. Please contact us if you need help with processing your order.
WHICH COUNTRIES DO WE SHIP TO 
We ship to all countries in the European Union! If you do not see the option of delivery, please contact us directly, and we can organize a tailored delivery.
HOW MUCH WE CHARGE FOR SHIPPING
It depends on where you live and on the type of product. See the shipping charges at Cart and Checkout.
CAN I SPEAK TO SOMEONE IN PERSON
We are available to answer your questions every day over email: [email protected] and Instagram @vvovvagram

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